01. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Request a quote or schedule a service appointment
- Fill out a contact form on our website
- Call, email, or text us directly
- Sign up for promotional offers or newsletters
This information may include your name, email address, mailing address, phone number (including mobile number), and details about your pest control needs.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data is used for analytics and to improve website performance.
02. Mobile Communications & SMS Messaging
If you provide your mobile phone number to us, we may use it to send you appointment reminders, service updates, or other communications related to your account or service requests.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
You may opt out of mobile communications at any time by replying STOP to any message you receive from us, or by contacting us directly. Standard message and data rates may apply.
03. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, schedule, and manage pest control services
- To communicate with you about your account, appointments, or service inquiries
- To send administrative information, such as confirmations and invoices
- To respond to your comments, questions, and requests
- To send promotional communications, if you have opted in to receive them
- To analyze website usage and improve our Site and services
- To comply with legal obligations and protect our rights
04. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers
We may share your information with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., scheduling software, payment processors, email service providers). These parties are contractually obligated to keep your information confidential and use it only to perform services on our behalf.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers
If Pure Pest Solutions is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
05. Cookies & Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies.
06. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
07. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
08. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information provided in Section 12 below.
09. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Pure Pest Solutions
Website: www.pure-pest.com
Phone: (801) 686-8124
Serving Utah & Idaho · Monday – Saturday, 8am – 6pm